Covid-19 Updates

Last Updated: 3rd September 2021

The Victorian Government has recently announced that lockdown restrictions will remain until at least 23rd September 2021. For families, this means that the current restrictions of allowing only households of permitted workers access to childcare remains in place.

We remind families that we are also accepting vulnerable children. Please speak to your centre Director if you feel your child is vulnerable and they will go through an approval process.

For permitted families who are required to resubmit their workers permit, please email them to [email protected] before attending your centre.

For permitted families who now wish to access childcare, we request that you let us know and submit your workers permits 48 hours before attending your centre to assist with our staffing.

As a reminder for families who are not able to attend childcare, we will continue to waive gap fees whilst we remain in lockdown.  We ask that you follow the normal process and mark your child absent in advance through your Xap Smile app.

We are disheartened and empathise with families during these troubling times but hope that the news of playgrounds being open once again today (3rd September 2021), will bring some solace to families during these challenging times.

We also would like to remind families of the following:  

  • All families and visitors are required to wear a fitted face mask when entering the Centre. Children under 12 are not required to wear a mask.
  • Sanitise the hands of your child and yourself when entering the centre.
  • Everyone entering the Centre is required to have their temperature screened at the point of entry.
  • Ensure you sign-in on entry using the QR Code.
  • Maintain social distancing and minimise touching surfaces where possible whilst at our Centre. 
  • If you have visited any exposure sites listed on the DHHS website, please get tested & isolate.
  • If your child or any household member is unwell, please remain at home. Any child who presents with cold and flu symptoms will be sent home and a covid test or doctor’s clearance will be required to return to the Centre

FAQs

We expect families will have questions about how these latest restrictions will affect the provision of childcare, so we have put together the following FAQs.

  • Do I need to provide a permit to Explorers if I am a permitted worker and my child is attending childcare?

    Yes, any child that will be attending the service will require one permit per household to attend childcare.

  • Do all families need to provide a workers permit?

    Some people are not required to carry a permit under the scheme, including certain emergency services, public safety and health workers.

    These people can use their photographic personal identification from their place of work as evidence of their permitted worker status.

    To see the list of who is exempt, please look at the exemptions section on this Victorian Government website

  • Where can I access a permit?
    Please click here to access the permit template
  • I have already emailed my workers permit; do I need to resubmit the workers permit on the survey?

    Please complete the survey again. However, you do not need to submit another copy of the permit.

  • If I notify you that I will be sending my child, and then decide to keep my child home, will the gap fee be waived?

    Once we are notified your child is attending, full fees will apply regardless of whether your child attends.

  • Yes, all staff will be wearing a mask.

  • What are we doing to protect our community?
    We are bringing back the temperature check stickers. No-one is allowed to enter the Centre unless they are wearing a temperature check sticker.
    Families must wear masks at the Centre.
    Hand sanitiser is available through the Centre. We ask that families sanitise their hands before entering.
    As always, sick children or staff are not permitted to attend the Centre.
 

Yes, any child that will be attending the service will require one permit per household to attend childcare.

Some people are not required to carry a permit under the scheme, including certain emergency services, public safety and health workers.

These people can use their photographic personal identification from their place of work as evidence of their permitted worker status.

To see the list of who is exempt, please look at the exemptions section on this Victorian Government website

Please click here to access the permit template. 

Please complete the survey again. However, you do not need to submit another copy of the permit.

Once we are notified your child is attending, full fees will apply regardless of whether your child attends.

No, we will waive the full gap, otherwise known as the out-of-pocket cost to families effective from Tuesday 24 August 2021. This means families do not have to cancel their enrolment with Explorers.

This will be reviewed each week if your situation changes, and a permit is provided to the centre.

Yes, you will need to get a temperature check when you enter our Centre, using our temperature check kiosk. Please ensure you print the temperature check sticker and wear it through the Centre.

Yes, all families must wear a mask at the Centre.

Children under age 12 are not required to wear a mask.

Yes, all staff will be wearing a mask.

  • We are bringing back the temperature check stickers. No-one is allowed to enter the Centre unless they are wearing a temperature check sticker.
  • Families must wear masks at the Centre.
  • Hand sanitiser is available through the Centre. We ask that families sanitise their hands before entering.
  • As always, sick children or staff are not permitted to attend the Centre.

We will aim to keep all families well informed as more information comes to hand from the State and Federal Government.

Should you have any additional questions, please contact our friendly team on 1300 000 335 or [email protected]

Thank you for your support. Please stay safe.